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Why Clients Ghost After the Consultation Call: 7 Tips to Fix Your Onboarding Process
There is nothing quite like the excitement of scheduling a great consultation call for an intake appointment, only to watch the client disappear into thin air before session one. When clients ghost during the onboarding phase, it is easy to assume they changed their mind about therapy altogether. But more often than not, it comes down to onboarding friction. Long forms, confusing tech platforms, not being matched well, miscommunication or intimidating legal jargon can easily
Tamineca Lollis
Aug 195 min read


Why Your Practice Needs a Niche (And How to Find Yours)
A niche isn’t about limiting who you can help. It’s about clarifying who you’re best positioned to serve—and communicating that with confidence. Many of us start our practices wanting to help everyone, not only to grow our practice but to also grow our experience. But trying to be everything to everyone can quickly lead to burnout, leaving you feeling stretched thin and unsure if you're actually making the impact you dreamed of. Finding your niche isn't about closing doors; i
Tamineca Lollis
Aug 54 min read


8 Group Practice Management Tips for Stress-Free Therapist Time Off
Managing time off in a group practice can feel like a logistical puzzle, but creating a clear, automated workflow transforms that burden into a seamless process. During my time in a group practice, implementing several of these strategies made a meaningful difference by helping us set clear expectations, strengthen boundaries, and improve communication. It also made it much easier for us to take the time off when needed, knowing clients would continue to receive consistent su
Tamineca Lollis
Jul 14 min read
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